CASE N ° 1: You (or someone else) are using more than $ this.View.AuthResponse.DeviceLimit devices and / or browsers at the same time →
Log out of devices and / or browsers you don’t use
CASE N ° 2: You are browsing in private mode →
Always log out before closing the browser window
CASE N ° 3: You refuse connection cookies in your browser settings (or an update has changed your settings) →
Change your browser’s cookie acceptance settings
IN ALL CASES → clicking on “continue on this device” solves the problem
What happens if I click “continue on this device”?
You will be able to enjoy your account on that device and all your other devices will be logged out. You will still be able to reconnect to it, up to the limit of $ this.View.AuthResponse.DeviceLimit devices.
How can I see connected devices?
Go to your customer area then click on “manage equipment”. If you go there after clicking “Continue on this device”, there should only be one.